FAQs Geely Emgrand spare parts in Dubai, UAE
Are Emgrand spare parts available for all models?
Yes, we offer a wide range of spare parts for all Emgrand models.
How can I check if a spare part is compatible with my Emgrand?
You can use our compatibility checker tool on the product page or contact our customer service for assistance.
What is the estimated delivery time for Emgrand spare parts?
Delivery times vary by location, but most orders are processed and shipped within 3-5 business days.
Do you offer a warranty on Emgrand spare parts?
Yes, we provide a warranty on all Emgrand spare parts, typically covering defects for up to 1 year.
How do I know if the Emgrand spare parts are authentic?
We source our parts directly from manufacturers or authorized distributors to ensure authenticity.
What payment methods do you accept for Emgrand spare parts?
We accept various payment methods including credit cards, PayPal, and bank transfers.
What should I do if I receive the wrong Emgrand spare part?
Please contact our customer service within 14 days of receipt to initiate an exchange or return.
Can I return an Emgrand spare part if it doesn't fit?
Yes, as long as the part is unused and in its original packaging, you can return it within 30 days.
Is there a restocking fee for returned Emgrand spare parts?
No, we do not charge a restocking fee for returned items that comply with our return policy.
Do you provide installation services for Emgrand spare parts?
Currently, we do not offer installation services, but we can recommend local mechanics.
How can I track my order for Emgrand spare parts?
After your order is shipped, you'll receive a tracking number via email to monitor your shipment.
What if the spare part I need is out of stock?
You can sign up for notifications when the item is back in stock, or contact us for alternative options.
Are there discounts available for bulk purchases of Emgrand spare parts?
Yes, we offer discounts for bulk orders. Please contact our sales team for more details.
Can I cancel my order for Emgrand spare parts after it's been placed?
Orders can be canceled within 1 hour of placement. After that, please contact customer service for assistance.
What should I do if my Emgrand spare part arrives damaged?
Please take photos of the damage and contact our customer service within 48 hours for a replacement.